Bring declined work back to your bays.
Powered by analytics, Bayback is an automated service that wins back declined work and missed appointments, putting customers back in your bays and growing your shop's revenue.
How it works
Your shop already holds the data. Bayback turns it into cars back in your bays.
Connect your shop
Link your shop management system or upload your work orders. Setup takes minutes, not weeks.
Bayback sorts your data
Every work order is sorted and categorized by service type, value and timing, so no declined job slips through.
Set your preferences
You choose the offers, timing and limits. Bayback recommends the best follow-up for each job, driven by data and analytics.
Bayback brings them back
Follow-ups run automatically on your terms, cutting lost opportunities and growing your shop's revenue.
Meet Ted. He's had enough.
One more declined service was the last straw. Get Bayback.
Stop expecting your advisors to call back declined work.
We know how fast a shop moves. Between ringing phones, walk-ins and cars on every lift, there's no time to call back yesterday's declines. The work gets forgotten, and the customer ends up somewhere else.
Bayback follows up on every declined job for you, at the right time, so your team can stay focused on the cars in front of them.
Never miss an opportunity again.
Most shops lose a large share of the work they recommend. Without follow-up, very little of it comes back on its own.
*Cox Automotive Service Industry Study (2018). Bayback figures are estimates. Actual results vary by shop.
No risk. All reward.
Bayback only earns when your shop does. If we don't bring cars back to your bays, you don't pay a thing.
No setup fee
Getting your shop connected costs nothing.
No monthly subscription
No recurring bill sitting on your books every month.
No annual contract required
Stay because it works, not because you're locked in.
Pay only for results
You pay only after we win cars back in your bays.
Join the early access list
Be first in line when Bayback launches. We'll reach out personally to get your shop set up.
- Priority onboarding at launch
- Built for single shops and multi-location groups
- No commitment to join the list
You're on the list.
We'll be in touch before launch.